CONSULTATION INFORMATION
- A standard consultation is around 10 minutes.
- Long consultations are available upon request.
- Home visits are available under specific circumstances subject to doctor’s approval.
- Please let reception know upon booking if an interpreter is needed for the consult.
- Surgeon appointments are usually scheduled on Saturdays and sometimes on Sundays which may vary from the usual operation hours. Please ring up for your appointments.
FEES
From the 1st of April 2023 weekend appointments will attract a Gap payment of $20 unless you have a Pension or Healthcare Card, or the patient is 17 years or younger.
As a bulk billing practice, we offer bulk billing for all patients holding a valid Medicare card when patients that require GP services.
Children under 18 years of age are bulk billed.
For patients without Medicare or eligible private health insurance, our fees are $60 for a standard consultation and $90 for the first visit and long consultations. Fee is payable on the day at the reception.
Fees to see Mr Xu, for consultation, is $80 out of pocket. $150 out of pocket for the procedure generally.
CONTACTING YOUR DOCTOR
Our doctors DO NOT consult over the telephone. A message will be taken when a patient calls with an enquiry and an answer may be relayed for simple matters.
Of course, in medical emergencies or urgent circumstances, calls will be put through to your doctor.
PATHOLOGY TESTS & X-RAYS
Our practice has Dorevitch on site. We offer:
X-rays and other tests can be referred to places wherever possible for your convenience.
Our doctors do not discuss test results with patients over the telephone unless they deem it necessary. To review/receive your results an APPOINTMENT is required.
IMMUNISATION
Government funded Childhood Immunisations are available at the clinic.
Free Flu Vaccine is available for all people from pregnant women, people ( adults and children) with chronic medical conditions (e.g. asthma, diabetes) and Indigenous people. Please discuss with your doctor’s other vaccine requirements.
HEALTH INFORMATION
All your medical records are confidential. One core policy in this practice is to maintain the security of personal health information at all times. This information can only be accessible to authorised staff. You have the right to access your medical information under Federal and state privacy law. Please ask your doctor for more information.
FEEDBACK
We value feedback from any person visiting our clinic. Your suggestions, remarks and thoughts would be greatly appreciated.
If you have any complaints, please talk to the clinic manager, and we will endeavor to address your concerns.
PRIVACY POLICY
A copy of our privacy policy is upon request at reception.